Letter from Leadership
Dear Friends of Goodwill,
Thanks to you, as a Goodwill donor, shopper, and loyal supporter, 2012 was a record-breaking year across our entire organization. We set new records in the number of people we trained and placed into jobs, opening day store sales and retail revenue. Goodwill’s 770 staff members in every division helped over 33,000 people in the communities we serve.
As a result of our services, 2,464 individuals were able to attain employment. This means that every 3.5 hours, someone was given the purpose, hope and stability that come with having a job and being able to provide for their family.
Since 1919, we have dedicated ourselves to the citizens of central Maryland and the Eastern Shore. We are committed to serving anyone in our community who needs our help finding gainful employment. If there is someone who has little or no work experience, a mental or physical disability, or needs to learn new skills, we are here to help.
Enabling this successful fulfillment of our mission, we made ourselves more available to our donors and shoppers in 2012 by opening a record three new stores and a new outlet, the most ever in a single year. First-day sales set a new record with each successive store opening and for the year, retail sales were 11.3% higher than that of the previous year. Our 2012 financial performance was the best in our history with our operating revenue totaling $49.9 million. We were able to collect over 34 million pounds of clothing and household goods and diverted 20 million pounds from going into landfills. Again, we have you, our donors, shoppers and supporters to thank for this.
As the organization thrived, Goodwill’s employees proclaimed us one of the Baltimore Sun’s Top Workplaces, based on job satisfaction. Further, nearly a third of Goodwill’s newly-hired employees were recruited from our very own workforce development programs, an all-time high.
We know that a job can change a life, the livelihood of a family, and the health and growth of the communities in which we live. As we look toward the future of Goodwill, we are always aiming to find new ways to support our community and fulfill our mission. We know that we cannot do this alone, so we are thankful to everyone who has supported, encouraged and continues to be involved with our efforts.
R. Dean Kenderdine
Chairman of the Board
President & CEO
Board of Directors - Officers
Chair R. Dean Kenderdine Maryland State Retirement Agency
Vice Chair/Treasurer Jeff Jacobson Mister, Burton and French, LLC
Immediate Past Chair Frances Taylor Taylor & Ryan, LLC
Secretary Joan Corcoran Attorney, Community Volunteer
President & CEO Lisa Rusyniak Goodwill Industries of the Chesapeake, Inc.
Board of Directors - Directors
Robert Aumiller MacKenzie Commercial Real Estate
Laura Barnard T. Rowe Price
Joy Bramble The Baltimore Times
Kevin Byrne The Baltimore Ravens
David J. Downey, Jr. Cassidy Turley
Joe Durham M&T Bank
Dennis E. Finnegan 1st Mariner Bank
Gary Geisel Community Volunteer
Herbert Goldman Gordon Feinblatt, LLC
Kenneth Grant The Johns Hopkins Hospital
Andre Johnson Key Solutions Commercial
Lillian Suffolk Kilroy OneMain Financial
Robert Kimmons The Whiting-Turner Contracting Company
Andrew D. Levy Brown, Goldstein and Levy, LLP
Lisa Michocki Towson University
Jayne Miller WBAL-TV
Alexander Sanchez Office of the Mayor
Kathleen Snyder Maryland Chamber of Commerce
Bonnie Stein PNC Wealth Management
Joel Suldan Life Bridge Health
Joyce R. Van Dee, Esq. Law Offices of Joyce Rogers Van Dee
Ashley Warrick Reznick Group
Kim Weaver Diversity Transitions
Donna Wilson IWIF Workers Compensation Insurance
Chairmans Advisory Council
Allen “Mac” Barrett
M. Jenkins Cromwell
C. Gordon Haines
James Piper III
President's Advisory Council
Tedd Alexander III
Rosetta Kerr Wilson
Henry H. Miller
Thomas O. Nuttle
Lisa Rusyniak President and CEO
Jerry Grasso Senior Vice President & CFO
Hassan James Vice President, Public Policy and Development
Karen Pearson Vice President, Workforce Development
Amy Newman Vice President, Human Resources
Angie Green Assistant to the President